Privacy Policy

By using Syriac Now, you acknowledge that we may collect information you provide directly, information created through your use of the service, and limited technical information needed to operate, secure, and improve the platform. This may include your name, email address, account credentials, subscription and billing-related records, support messages, lesson activity, and device or browser metadata.

Information We Collect

We collect information you submit when you create an account, subscribe, contact support, or otherwise interact with the service. We also collect operational information such as session data, request logs, IP address, browser details, and platform usage data where reasonably necessary to provide the service, prevent abuse, troubleshoot issues, and maintain security.

How We Use Information

We use personal information to provide access to Syriac Now, manage subscriptions, process payments through third-party billing providers, authenticate users, respond to inquiries, send service-related messages, maintain records, enforce our policies, detect fraud or misuse, and improve our website, lessons, and support operations.

Payments And Billing

Subscription payments are processed through third-party payment infrastructure, including Stripe and Laravel Spark integrations. Syriac Now does not need to store full payment card details directly in the application database in order to operate the current subscription flow. Billing-related identifiers, status information, and subscription records may be stored so that paid access can be granted, managed, renewed, or terminated correctly.

Support Requests

When you contact support, we may store your message, contact details, account context, and technical metadata associated with the request. We use this information to review the issue, communicate with you, maintain support records, and protect the platform from spam, abuse, or unauthorized activity.

Cookies And Technical Data

Syriac Now may use cookies, session storage, and similar technologies to keep you signed in, preserve preferences, support billing flows, secure the application, and understand how the service is used. Some technical information is collected automatically as part of normal website operation.

How We Share Information

We do not sell personal information. We may share information with service providers and infrastructure partners that help us operate the service, including payment processors, hosting providers, email delivery tools, analytics or security tools, and technical support vendors where reasonably necessary. We may also disclose information when required by law, to enforce our rights, or to protect users, the service, or the public.

Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain subscription and support records, comply with legal obligations, resolve disputes, enforce agreements, and protect the integrity of the platform. Different categories of information may be retained for different periods depending on operational and legal needs.

Data Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. However, no online system or storage method can be guaranteed to be completely secure, and use of the service is at your own risk.

Your Rights And Choices

Depending on your location, you may have rights regarding access to, correction of, deletion of, or restriction of certain personal information. If you wish to make a request about your information, you may contact us through the support page. We may need to verify your identity before processing certain requests.

Third-Party Services

Syriac Now may link to or rely on third-party services, including billing and support infrastructure. Those third parties may have their own terms and privacy practices, and we are not responsible for the content, security, or practices of external services except as required by law.

Children's Privacy

Syriac Now is not intended to knowingly collect personal information from children in violation of applicable law. If you believe information has been submitted inappropriately, please contact us through the support page.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in the service, legal requirements, or operational practices. Continued use of the service after an updated version is posted may constitute acceptance of the revised policy to the extent permitted by law.

Contact

If you have questions about this Privacy Policy or your personal information, please use the support page available on Syriac Now.